Master Class: User-Centered Design (UCD)

Are you involved in the design of user interfaces? As you know all too well, good intentions are not enough to achieve an engaging, productive and safe experience for your users. You need to master a broad set of methods and techniques in User-Centered Design (UCD). Practical advice and feedback from experienced UCD professionals also help.

On a regular basis, Namahn conducts a master class on User-Centered Design. During two days, you can experience working at Namahn first-hand and gain insight into our User-Centered Design methods and techniques, which grew from hundreds of usability projects in over twenty years.

Led by Tom Stevens and featuring contributions from Mieke Daniels, Koen Peters, Joannes Vandermeulen and Johan Van Maldeghem, this highly practical master class challenges the know-how of a small group of participants and teach them how to apply UCD techniques the Namahn way. Intensive, hands-on and intimate, the master class takes place in our library and design studio in central Brussels.

Methods and techniques include:

• Field studies
• Personas
• Design requirements and constraints
• Mental models
• Scenarios of use
• Navigation scheme
• Conceptual design
• Mock-ups
• Visual design
• Usability testing
• Design specification

For most of these items, an introduction to theory is followed by a group exercise and the discussion of results.

Other topics of interest are:

• Aligning UCD with software engineering
• Return on investment
• Industry standards

Participating in the master class will help you:

• Analyse and understand the context of use
• Specify requirements
• Design user interfaces from concept to detail
• Assess the usability of digital products
• Make a strong case for UCD

Schedule
We start at 9.00 AM and finish at 5.00 PM.

Location
The master class takes place in the Namahn library and design studio in Brussels. Directions can be found in the How to reach us section of this site.

Language
The master class is conducted in English.

Registration
Participation fee: 1.400 euro (excluding VAT) - each additional participant from the same company qualifies for a 10% rebate on the participation fee.

Target audience
We will accept participants with a basic understanding of UCD and usability engineering (analysts, interface designers, IT project managers, usability engineers, R&D staff ...).

Spending the night
Namahn recommends Hotel Bloom! and The Phileas Fogg bed and breakfast - Google map.

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