Service Design Toolkit
Together with Design Flanders and Yellow Window, Namahn designed a toolkit to help local governments perform Service Design with a minimal need of outside assistance. The toolkit offers an introduction on Service Design, an explanation of the most important techniques, a practical roadmap and a great many tools and templates.
The toolkit can be purchased from Politeia. A one-day training session is available as well.
Currently only available in Dutch, the plan is to publish the toolkit in English early next year.
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