Namahn was founded in 1987 to help organisations create products, services or tools designed from the user up. One of the company’s greatest strengths lies in its pragmatic methods and techniques, distilled from experience in hundreds of projects. Namahn is still independently owned.
Namahn's clients are to be found in a wide variety of sectors and currently include Amplexor, AstraZeneca Global, BEST Sorting, bpost, Cultuurnet Vlaanderen, De Persgroep, Eandis, Electrabel, EVS, Fluxys, Heraeus Electro-Nite, HP, Getronics, Infrabel, Isabel, Macq Traffic & Automation, MIPS, Ordiges, Picanol, Prodata Mobility, Prodigy Finance, Siemens, Sony Europe, Taxistop, Transics, and several European, Belgian and Flemish public authorities. Our research projects are funded by public agencies.
As a professional services firm, Namahn's relationship with its clients is one based on trust. We earn this trust through our unrelenting attention to our clients' satisfaction, combined with a continuous effort to clarify expectations.
Choosing a consultant is never easy, particularly in a specialised field like Human-Centered Design (HCD). We believe that three criteria are important:
Expertise: does the firm have proven expertise in Human-Centered Design? Namahn's core expertise in Human-Computer Interaction (HCI) is augmented by expertise in engineering disciplines, cognitive ergonomics, visual design and the social sciences. This mix of skills helps us to understand a variety of complex business domains.
Experience: craftsmanship can only be acquired through practice. Much of the craft of designing digital products lies in the repertoire of the designer and in the process followed. Namahn has been designing digital products for consumer, business and technical markets for almost 25 years, and has completed literally hundreds of projects, applying our methods across multiple domains for a large variety of organisations.
Approach: as craftsmen, we at Namahn follow a rigorous process. We focus exclusively on Human-Centered Design. Perhaps this explains why some of our clients have been with us for more than 10 years.
Namahn is involved in projects ranging from small to very large. Our contribution to these projects takes a variety of shapes and forms. We can come in as trainers, coaches, individual consultants, or as a complete project team. For details refer to How we work with our clients.
Our clients highly value our network of professionals from associated disciplines, in particular, specialised suppliers of technical services (such as custom software builders) or design services (such as industrial design) that fall outside our scope. Being a fairly small contributor to sometimes very large projects, we understand the ins and outs of partnering.
Namahn is located in central Brussels in an elegantly refurbished 19th century printing factory. Our offices house one of the largest specialist libraries on Human-Centered Design in Europe.
Namahn is a member of:
Namahn design consultants are frequent teachers or guest lecturers in academic curricula:
Visit the Namahn image pool on Flickr for a slice of day-to-day life in our company.